Product questions, answered

Straight Answers About uContend

Understand what you can run today, how the workflows fit together and where the product draws a clear boundary.

Getting Started

What is uContend?

uContend is a platform for running and following sports competitions. Organisers manage structure, fixtures, results and live operations; clubs and supporters use public pages for fixtures, results, tables, brackets and updates.

Is uContend only for football?

No. Football is the first major focus and provides the examples on this site, but the competition model supports more than one sport. Sport-specific capabilities are only advertised when implemented.

What types of competition can I run?

The supported structures include League, Knockout, Groups only, Groups + Knockouts and League + Playoffs.

Can I run a league and tournament under the same organisation?

Yes. One organisation can own different competitions, each with the format and control view that suits it.

Does uContend work on a phone?

Yes. Public pages and organiser tools work in a mobile browser, with tournament-day actions designed for short pitch-side use.

Do I need to install an app?

No. The current product works in a modern browser on a phone, tablet or computer.

Tournaments

Can I run groups followed by knockouts?

Yes. Final group positions can fill configured places in a later knockout bracket.

Can I schedule across more than one pitch?

Yes. Add the available pitches or playing areas and assign matches to times and locations in the schedule.

Can I change the schedule without changing the public page immediately?

Yes. Save the change to the working draft, review the revision and select Publish changes when it is ready.

Can I check clubs in on tournament day?

Yes. Club check-in records whether a tournament club has arrived without changing its normal entry state.

Can I enter scores from my phone?

Yes. The live view includes Quick score for current matches, with the full result flow available when more detail is needed.

Does the knockout bracket update from results?

Where progression is configured, confirmed results can populate later places once the required qualifier or winner is determined.

Registration and Entry Payments

Can clubs apply online?

Yes. An organiser can publish a registration window with division choices, requirements, terms and custom questions. Applicants can verify their email and return to a protected status page.

Can I charge an entry fee?

Yes, on plans that include registration. Use a free entry, publish manual payment instructions, or connect the organisation to Stripe for online checkout.

Can an applicant update or withdraw an entry?

An eligible application can be updated from its protected status page. Changing the contact email requires new verification. The applicant can also withdraw by confirming the club name.

What happens to payment if an application is rejected?

The registration workflow can record and process the applicable rejection refund for an online payment. Organisers should publish their refund policy before opening entry.

Leagues

Can uContend manage a season-long league?

Yes. League competitions use fixtures, results and tables across a season, with organiser views for the next matchday and unresolved work.

What happens when a fixture is postponed?

Keep the fixture in its postponed state until a new date is known, then reschedule the same match rather than creating an unrelated duplicate.

Do tables update when I enter a result?

Confirmed results feed the relevant table according to its configured scoring and tiebreak rules.

League Seasons

Can uContend generate a full round-robin season?

Yes. Choose single or double round robin, the normal matchday and kick-off, cadence, match duration, hosting model, pause dates and any division overrides.

Can I protect fixtures during a rebuild?

Yes. Lock confirmed fixtures before rebuilding so they are preserved while eligible future fixtures are replaced.

Can I move a whole matchday?

You can move unlocked fixtures on one date together, or edit an individual fixture when only one match changed.

How do I finish a season?

Review active fixtures, final tables and points adjustments, then confirm completion. The competition becomes read-only and final league tables are snapshotted.

Can I create next season without rebuilding everything?

Yes. A completed league can duplicate selected clubs, divisions, venues, admins and reusable setup into a clean next season. Old fixtures, results, adjustments and payment state are not copied.

Clubs and Organisations

Does an organiser own every club they add?

No. An organiser can manage a club’s competition entry, but a claimed persistent club remains owned by its authorised club owner.

What is a claimed club?

A claimed club has an authorised owner managing its persistent uContend identity.

Can the same club appear in more than one competition?

Yes. The same persistent club can appear across leagues and tournaments without receiving a new public profile each time.

Can an organisation run several competitions?

Yes. Organisation pages can collect leagues and tournaments run by the same organiser.

Squads, Players and Coaches

Can one club have more than one squad?

Yes. A claimed club can create separate public or private squads with a name, season label, cover and default player image.

Can players and coaches appear publicly?

Yes, when the club admin makes the relevant squad and person public. Draft and private people are not shown on public squad pages.

Why does a league entry need a squad?

For claimed clubs in non-tournament competitions, a distinct squad identifies which group of players entered each division and avoids creating duplicate club profiles.

Can players or guardians ask to join?

A public club can accept an email-verified join request for a squad. Club admins can review it and create a private draft player after approval.

Supporters and Public Pages

Do supporters need an account to view a competition?

No. Public competition pages can be opened without signing in.

What can supporters see?

Depending on the format and published data, supporters can see fixtures, results, tables or standings, clubs, brackets, dates and locations.

Can I follow without an account?

Yes. Guest follows are saved in the browser and merge into your account when you sign in.

Can I open a venue in my maps app?

Yes. Use Open in Maps on verified public venue information to hand the address to an available maps service.

Livestreaming

Can I livestream a match on uContend?

Eligible public, published and unfinished competitions can create a stream for a configured playing area when the streaming service has capacity.

Which encoders can I use?

The organiser flow provides RTMPS credentials and setup guidance for OBS Studio and PRISM Live.

Can viewers switch between pitches?

Yes. Each live playing area appears in the public Live tab and has a stable share link.

Does uContend record the stream?

No. The current livestream feature does not request or expose recordings.

What if the encoder disconnects?

The stream enters a short reconnecting state. If the encoder returns within the grace window, viewers can continue; otherwise the session ends and releases its slot.

Pricing

How much does uContend cost?

A free entry plan is available, with paid event and organisation plans in the current pricing catalogue. The Pricing page shows the current amounts and included features.

Do supporters pay to view competitions?

No. Public competition pages can be viewed without payment.

Product Boundaries

Does uContend handle club membership subscriptions?

No. Public club join requests and competition club-entry fees are different from a full club membership and recurring subscription system.

Does uContend replace a full club management system?

Not necessarily. Clubs may still use other systems for membership, finance or training management.